Last Updated On: 1st May 2025

These Terms and Conditions (“Terms”) govern your use of the website operated by PrismX Media (“PrismX,” “we,” “our,” or “us”) accessible at https://prismxmedia.com (“Site”).

By accessing or using the Site, you agree to comply with and be legally bound by these Terms and all applicable laws and regulations. If you do not agree to any of these Terms, you are not authorized to use this Site.

1. Use of Website

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal, non-commercial use only. You may not:

• Modify, copy, or reproduce any content from the Site for redistribution or commercial use
• Use the Site in any way that may damage or disrupt our services
• Attempt to decompile or reverse engineer any software contained on the Site
• Use automated systems (e.g., bots, crawlers) to access the Site without written permission
• Remove any copyright, trademark, or other proprietary notations from materials

Violation of these terms will result in the immediate termination of your access to the Site and may lead to legal action.

2. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, videos, software, and trademarks, is the property of PrismX or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized use is strictly prohibited.

3. User Submissions

If you submit any content (e.g., comments, feedback, ideas) to the Site, you grant PrismX a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and publish that content in connection with our services. You are solely responsible for the legality and originality of any content you submit.

4. Disclaimer of Warranties

The Site and all materials are provided “as is.” PrismX makes no warranties or guarantees, expressed or implied, regarding:

• The accuracy, reliability, or completeness of any content
• The results that may be obtained from using the Site
• The Site being free from errors, viruses, or harmful components

All warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are expressly disclaimed.

5. Limitation of Liability

To the fullest extent permitted by law, PrismX and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of data, profits, business interruption, or personal injury arising from the use or inability to use the Site or its content—even if PrismX has been advised of the possibility of such damages.

6. Third-Party Links

The Site may contain links to third-party websites. These links are provided for convenience only. PrismX does not review or endorse the content on these sites and assumes no responsibility for their content or privacy practices. Accessing linked sites is done at your own risk.

7. Revisions and Site Availability

We may update, change, or remove content on the Site at any time without notice. While we strive to keep the content accurate and current, we do not guarantee its completeness or timeliness. We also do not guarantee uninterrupted access to the Site.

8. Modification of Terms

PrismX reserves the right to revise these Terms at any time without notice. Continued use of the Site following any changes constitutes your acceptance of the updated Terms. We encourage users to check this page regularly.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction in which PrismX is headquartered (Pakistan), without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction.

11. Termination

PrismX may suspend or terminate your access to the Site, without prior notice or liability, if we determine that you have violated any of these Terms.

12. Contact Us

If you have any questions regarding these Terms, you may contact us at: 📧 info@prismxmedia.com

13. Services and Payments

By engaging PrismX Media (“PrismX”) for any marketing, advertising, consulting, or creative services, you (“Client”) agree to the following terms regarding service delivery, payment, and responsibilities:

a. Scope of Services

All services will be governed by a mutually approved Scope of Work (SOW), service agreement, or proposal. The scope will outline the deliverables, timelines, and responsibilities of both parties. Any request outside the approved scope will require a written change request and may result in revised fees or timelines.

b. Retainers and Hourly Billing

PrismX offers both fixed monthly retainers and hourly billing models depending on the nature of the engagement.

• Retainers: Monthly retainers are billed in advance and secure resource allocation for the duration of the agreement.
• Hourly Projects: Tasks outside the scope or project-based work may be billed hourly at the agreed-upon rate.
• Minimum Commitment: Certain services may require a minimum commitment period (e.g., 3 months for ad management), which will be clearly stated in the agreement.

c. Payment Terms

• Advance Payment: Services may require partial or full advance payment before initiation.
• Billing Cycle: Retainer clients will be invoiced monthly, typically at the start of each billing cycle.
• Due Date: All invoices are due within 7 days unless otherwise stated.
• Late Payments: PrismX reserves the right to charge a late fee of 2% per month on overdue invoices and may pause services if payment is not received on time.

c. Payment Terms

• Advance Payment: Services may require partial or full advance payment before initiation.
• Billing Cycle: Retainer clients will be invoiced monthly, typically at the start of each billing cycle.
• Due Date: All invoices are due within 7 days unless otherwise stated.
• Late Payments: PrismX reserves the right to charge a late fee of 2% per month on overdue invoices and may pause services if payment is not received on time.

d. Ad Spend Management

If PrismX manages paid advertising on platforms such as Google Ads, Meta, TikTok, or others

• Separate Billing: Advertising spend will be billed directly by the platform to the Client’s funding source unless PrismX explicitly agrees to manage spend and recover it from the Client.
• Budget Control: Client retains full responsibility for setting and approving ad budgets. PrismX is not liable for any overspending due to platform errors or credit card issues.

e. Refund and Cancellation

• No Refunds: Payments made to PrismX are non-refundable once services have commenced. This includes strategy work, campaign development, or content production.
• Cancellation Notice: Either party may terminate the agreement with written notice as per the cancellation period specified in the agreement (typically 30 days). Services rendered up to the cancellation date will be invoiced and payable.

f. Client Responsibilities

The Client is responsible for:

• Providing all required access (e.g., social media pages, ad accounts, analytics platforms) in a timely manner
• Delivering brand assets, approvals, and feedback to avoid delays
• Ensuring their ad account complies with the respective platform’s terms and is not flagged or restricted due to past violations

Delays caused by the Client may impact performance timelines, for which PrismX will not be held accountable.

g. Performance Disclaimer

PrismX uses industry best practices and data-driven strategies to achieve optimal outcomes. However, we do not guarantee specific results such as sales, leads, follower growth, or ROAS, as these are subject to external variables (e.g., market dynamics, platform algorithm changes, ad fatigue, or product-market fit).

h. Ownership and Access

All deliverables (design files, strategy documents, ad copies, videos, and other assets) remain the intellectual property of PrismX until full payment has been received. Upon receipt of full payment, the Client will have ownership of the final approved deliverables. PrismX retains the right to display completed, non-confidential work in its portfolio, website, or marketing materials unless otherwise agreed upon in writing.